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Shipping

We can ship to virtually any address in the world. However, there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Also, please note that the shipping rates for many items we sell are based on the total weight. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

 

Returns Policy

 

Stock Wheel Solutions guarantees your satisfaction. If you are not completely satisfied with your order, please return the item(s) within 14 days of receipt and we will refund you for the purchase price less shipping both ways. No returns or exchanges are allowed after 30 days. A 15% restocking fee will be applied on the total amount if the product was ordered incorrectly or if the order is cancelled by the customer. The satisfaction guarantee does not apply to item(s) that have been used or damaged. The item must be returned in the same condition that it was received. If tires are mounted on the wheel or if the wheel comes back damaged in any way, then the wheels are non-refundable. In addition, shipping both ways is the responsibility of the buyer/customer.  Please inspect all wheels and make sure you are 100% satisfied to avoid any return problems.

 

A return authorization number is required on all orders. You can e-mail us directly at stockwheelsolutions@hotmail.com to obtain a return authorization number. All orders without return authorization numbers will be charged a 15% restocking fee. Return shipping costs are the responsibility of the customer unless Stock Wheel Solutions sends a damaged, defective or incorrect product. The original shipping cost will also be deducted from the original purchase price.  Stock Wheel Solutions is also not responsible for costs associated with mounting or dismounting tires. Once the wheel has been mounted, all rights to return are forfeited.

 

If you have received a damaged, defective or incorrect product, Stock Wheel Solutions will provide you with a pre-paid UPS return label. Once the item has been received and inspected, we will provide you with a free replacement or a full refund. All refunds take 2-3 business days to process.

 

Please note that because the staff at Stock Wheel Solutions cannot inspect the customer's vehicle, it is the responsibility of the customer to ensure that the wheel being ordered will their vehicle. If you have any questions or hesitations, please contact us directly for assistance.

Contact Us

Email: info@stockwheelsolutions.com
Phone: 941-923-6163

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